What's UPPS

UPPS stands for Ultra Personalised Products and Services.

UPPS stands for Ultra Personalised Products and Services. Ultra personalisation is the process of designing products that are tailored to the exact needs, preferences and anthropometrics of a specific individual. This adds more value than standard product offerings resulting from mass production.

UPPS is a team of experts and professors from TU Delft, collaborating with students, other technical universities, and companies. UPPS TU Delft is a fusion of Fieldlab UPPS and Next UPPS, a central place where you can find detailed information about the projects that have been completed (Fieldlab UPPS) and the research outputs (Next UPPS) that have emerged from these projects and collaborations with others interested in ultra-personalisation.

UPPS is a team of experts and professors from TU Delft, collaborating with students, other technical universities, and companies. UPPS TU Delft is a fusion of Fieldlab UPPS and Next UPPS, a central place where you can find detailed information about the projects that have been completed (Fieldlab UPPS) and the research outputs (Next UPPS) that have emerged from these projects and collaborations with others interested in ultra-personalisation.

Why UPPS?

People are surrounded by products tailored to their specific size and shape: clothes, shoes, spectacles, sports products, as well as medical aids such as prostheses and wheelchairs. In order to be able to mass- produce these goods, industry has devised standard size/shape systems. However, existing solutions have a number of disadvantages: there is always a mismatch between the numbers produced and those sold/used, resulting in reduced margins and waste. Furthermore, products designed for mass-production do not match many people’s personal needs, even though an exact and personalised fit is essential. There is therefore a need for a radically different approach in product creation. Emerging digital technologies like 3D scanners, cloud services, and advanced manufacturing enable true ‘mass personalisation’ or ‘Ultra personalisation’, which has already yielded some early applications. At present, there is a lack of a design methods and tools for personalised production; to combine emerging digital fabrication technologies to design.

Our mission

UPPS is dedicated to addressing the critical gap between mass-produced goods and the individual's unique needs through the development of ultra-personalised products. By employing a deeply academic approach that marries applied research with advanced technologies such as 3D scanning and 3D printing, our goal is to refine and expand the methodologies and tools necessary for personalised production. We commit to assisting organizations, students, and professionals in navigating the complexities of personalized design, offering scientific data analysis, prototype evaluations, and comprehensive guidance in both lab and field settings to foster innovation in product creation that is truly tailored to individual specifications.

The evolution of UPPS

Our vision

Our vision at UPPS is to lead a transformation towards an inclusive future where every product is designed with the precise needs and dimensions of the individual in mind. We aspire to eliminate the inefficiencies and waste inherent in standard size/shape systems by leveraging emerging digital fabrication technologies for mass personalisation. Through collaborative efforts with academia, industry, and design communities, we aim to uncover and address the challenges in creating the next generation of personalised products. Our goal is to establish a world where the design and production processes are inherently flexible, allowing for the seamless integration of personalisation into everyday products, thereby ensuring that each item not only fits its intended user perfectly but also contributes to a more sustainable and efficient production model.

Our workflow

UPPS is a radically different design approach that can offer great added value but also faces significant challenges. Designing through ultra-personalisation has consequences at every step of the design process. The design process of an UPPS project can be divided into five phases which is visualised in our workflow.

UPPS Workflow

Collect phase

Collecting data involves gathering 3D information through methods such as 3D or 4D scanning, or conducting comprehensive questionnaires to gain practical insights. To facilitate innovative data collection methods, the development of new equipment, such as mobile or affordable scanners, is required.
Expertise: Sensors, 3D Scanners, Scan Databases & Surveys, Scan Processing Algorithms

Analyse phase

Selection involves providing advice on using existing data and determining a proper and feasible selection based on the project's objectives. Comparison entails comparing the collected data with each other to draw accurate conclusions, taking context into account. Various algorithms and software packages are available to facilitate this data comparison, and personalised algorithms can also be developed.
Expertise: Human-Centered Design, Parametric Modelling Computational Design, Design Automation

Design phase

Parametric Modelling involves using parametric models in UPPS design processes, which adapt based on provided data. This approach allows us designers to avoid repeatedly rebuilding the design from scratch. Co-Creation provides support in developing UPPS while considering user preferences. Using co-creation techniques, users and developers can collaboratively create the ideal UPPS. UPPS offers advice on the feasibility of various UPPS levels, including mass-customization (1), modular measurement systems (2), and ready-to-wear options (3), all within the framework of the business case. Our workflow provides guidance on establishing either a high-level or more detailed workflow, while also identifying potential bottlenecks.
Expertise: Human Factors & Ergonomics, User research, Experience & Usability, (Virtual) Fit Mapping, Ethics

Produce phase

Production Technique Selection involves aligning the UPPS level with the appropriate production technique. For UPPS, a large quantity of unique products needs to be manufactured, and many existing production techniques are not capable of this. Additive Manufacturing can provide a solution in this regard. Manufacture involves small-scale production for the purpose of evaluating the design.
Expertise: 3D Scan Interpretation, Digital Human Modelling, Anthropometric Design Tools, AI /ML

Use phase

Evaluate involves testing customer satisfaction at the end of the design process. This can be achieved by creating virtual environments in which the UPPS can be presented and tested. The outcome of a well-conducted user study can lead to an improved design and even happier customers.
Expertise: Digital & Agile Manufacturing, Human-Robot Co-Production, Fabrication (Printing, Knitting, Laser-cutting, Water Jetting), Material Testing

Our values

Ultra-personalised product experience: UPPS helps to improve product fit, function, and interaction, guaranteeing comfort and safety.

Customer population insights: UPPS helps to gain knowledge of your customer population, facilitating data-driven decisions.

Long-term customer relation: Our emphasis on data co-use fosters long-term relationships, transferring and sharing tools and knowledge.

Ecological: We prioritise local production, drastically reducing waste, and emphasising sustainability.

Competitive Edge: UPPS addresses the need for a radically different approach to product creation. Currently, there is a lack of design methods and tools for personalised production that effectively integrate emerging digital fabrication technologies.

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